Privacy policy

Effective: April 8, 2019.

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

1. Collected information and usage

1.1 Website navigation

We use our own Captain Metrics software to monitor the traffic coming to our website. It uses cookies to anonymously collect your activity on Captain Metrics and those informations:

  • IP address
  • Basic browser details (url, browser version, language...)
  • Basic platform details (screen size, OS version...)

1.2 Account creation

We collect the following informations to authenticate you and your business when you signup:

  • Name
  • Email address
  • Password
  • Time zone
  • Business details

Captain Metrics also uses a cookie to keep the users logged in.

1.3 Subscription

Our payment gateway is managed by Stripe, therefore your payment details will be securely collected and won't transit on our servers. For accounting purposes we also collect the following informations:

  • Business name
  • Business ID and VAT ID
  • Business address
  • Business phone number

1.4 Platform / API

The Captain Metrics platform / API helps advertisers unifying their user profiles, analyzing their marketing efforts & automate tasks. Therefore all the data sent to Captain Metrics is stored and managed securely.

  • First-party users data & activity
  • Marketing campaigns
  • Third-party integrations credentials (Shopify Connect, Google Adwords, Facebook Ads etc...)
  • Logs

2. Protection of your data

Captain Metrics is hosted in a secure datacenter (SSAE16 / ISAE 3402 Type II, ISO 27001, ISO 27017, ISO 27018, PCI DSS v3.1) and all our services are only available through SSL connection.

A variety of security measures have been implemented in our services to protect our user's data from any kind of threats (XSS, CSRF etc...).

All transactions are processed through a gateway provider (Stripe) and are not stored or processed on our servers.

3. Modifications

Captain Metrics reserves the right to modify this Privacy Policy at any time. The revisions will be effective upon Captain Metrics’s publication of the revised policy on the Captain Metrics website.

Your continued use of the Captain Metrics website expressly indicates your acceptance of Captain Metrics’s then-current Privacy Policy and your consent to Captain Metrics’s collection of Personal Data.